Business Process Improvement Episodes

In this episode, ASTHO's Colton Anderson explains how agencies across the country are rethinking and improving their grants management processes.

Dawn Shanafelt, director of the division of maternal and infant health for the Michigan Department of Health and Human Services, shares the policies and program that helped the state record its lowest infant mortality rate on record; Dulce Mendoza, senior analyst of island support at ASTHO, explains...

Ryan Jury, assistant division director for operational excellence with the Department of Health and Human Services in North Carolina, tells us what he has learned from the ASTHO Leadership Institute and the ASTHO Spring Leadership Forum; Justa Encarnacion...

Karl Ensign, ASTHO vice president of island support, tells us about ASTHO’s work on the Guam Interagency Business Process Improvement Program to Strengthen Administrative Capacity project; Diana Crumley, former associate director of delivery system...

Ashley Hebert, senior program manager for Community and Government Relations with The Center for Black Health & Equity, says despite challenges organizations must continue their work to protect communities of color from tobacco industry campaigns;...